Videm Privacy Policy

Introduction

This privacy policy explains:

• (a) How Videm processes your data and for what purposes,
• (b) With whom your data may be shared, and
• (c) How you can manage your data and your rights.

This policy applies to all uses of the Videm platform (including all subdomains, mobile apps, and integrations) and any services related to Videm.

"Personal data" means any information that directly or indirectly identifies you.

"Processing" means any operation on personal data, such as collecting, using, storing, accessing, sharing, transferring, or deleting it.

1. Personal Data We Collect

Depending on your activity and interaction with Videm, we may collect the following categories of personal data:

1.1. Data provided directly by you:

• Name, email, phone number
• Login information (username, password)
• Profile photo (optional)
• Bank or payment information (if required)

1.2. Data collected automatically:

• Device information (browser type, operating system)
• Usage data (pages viewed, features used, activity logs)

1.3. Data received from third-party services:

• If you log in via third-party accounts (e.g., Google or Facebook), certain required data is received from those services
• Data required to confirm payments via payment gateways

1.4. Data related to your use of Videm:

• Enrolled courses, progress, and participation
• Test scores and certificates
• Messages exchanged with instructors or other users

2. Purposes for Processing Your Data

• Providing, maintaining, and improving the platform and services
• Creating and managing your user account
• Enabling course registration, tracking progress, and issuing certificates
• Processing payments and managing subscriptions
• Sending important notifications, support messages, and marketing communications (with your consent)
• Personalizing the user experience
• Detecting, preventing, and investigating fraud or security incidents
• Fulfilling legal or regulatory obligations

3. Legal Bases for Processing

We process your data based on at least one of the following:

• Your consent (e.g., for receiving marketing communications)
• Fulfilling contractual obligations with you
• Compliance with legal or regulatory requirements
• Our legitimate interests (such as improving the platform, preventing misuse, or providing support)

4. Processing Data on Behalf of Others

• Some data (such as content uploaded by instructors) is processed by Videm on behalf of instructors.
• In such cases, Videm acts as a data processor and follows the instructions of the instructor or content provider.
• Obtaining necessary consent and complying with data protection laws is the instructor’s responsibility.

5. Data Retention Period

• Your personal data is retained only as long as needed for the stated purposes, unless a longer period is required by law.
• When no longer needed, data is securely deleted or anonymized.

6. Data Sharing

Videm may share your data with the following:

• Service providers and business partners for payments, hosting, analytics, communications, and support
• Instructors (if you enroll in their courses, to provide educational services)
• Other users (if you participate in public forums or group chats)
• Legal authorities or regulatory bodies, if required by law or to protect rights and security

Videm never sells your personal data.

7. Integration with Third-Party Services

• If you connect your Videm account to third-party services or platforms, your data may be shared as necessary to enable these connections.
• Use of third-party services is subject to their own privacy policies, and Videm does not control those services.

8. International Data Transfers

Your data may be transferred to and processed in other countries to provide services. In such cases, necessary safeguards will be in place to protect your data and comply with applicable laws.

9. Your Rights Regarding Your Data

Depending on applicable law, you may have the following rights regarding your data:

• Right to access your data
• Right to correct incomplete or inaccurate data
• Right to request deletion of your data
• Right to object to or restrict data processing
• Right to withdraw consent (when processing is based on consent)
• Right to receive your data in a portable format

To exercise your rights, please contact us. Additional information may be required to verify your identity.

10. Security

• Videm uses technical and organizational measures to protect your data against unauthorized access, misuse, loss, or disclosure.
• However, no system is 100% secure. Please keep your password and account details confidential.

11. Content Ownership and Copying Restrictions

• All educational content provided on Videm is for the personal use of the enrolled participant only.
• Any copying, distribution, sale, or sharing of course content (including files, videos, text, audio, or any educational material) in any form, without written permission from the instructor or Videm, is strictly prohibited and subject to legal action.
• If a violation is detected, the offending user’s account will be immediately suspended and legal proceedings will be initiated in accordance with applicable laws.

12. Contact Information

If you have any questions about this policy or your data, you can contact the Videm support team:

Email: support@videm.app

Or via the contact form on our website.

This privacy policy may be updated from time to time. The latest version is always available on the Videm website. In the event of significant changes, registered users will be notified by email or in-platform message.